UK self-help document packs. Not a law firm. Not legal advice. No outcome guaranteed.
UK refund, cancellation & unwanted charge help

Get a clear plan when a company makes refunds difficult.

RefundHelp creates practical UK self-help packs for common refund, cancellation and unwanted-payment problems — starting with gym memberships.

Create Gym Help Pack — £4.99 View gym help
Stripe secure checkout Instant PDF pack UK-focused wording No subscription 14-day refund policy
UK-based self-help Not a law firm No guarantee claims Plain English Built by the team behind ParcelClaim

Built category by category, not rushed.

RefundHelp is designed to become a wider UK refund-help site, but each category only goes live when it has proper research, supporting pages and a useful paid pack.

1

Start with one real problem

We are currently focused on gym membership cancellation, refund and unwanted-charge problems.

2

Create a useful pack

The customer gets more than one letter: formal wording, email wording, follow-up text, checklist and next steps.

3

Expand carefully

Future categories may include subscriptions, furniture, appliances, chargebacks and car repairs once they are ready.

Available now

Gym Cancellation & Refund Help Pack

For UK gym members dealing with difficult cancellation, unwanted payments, unclear cancellation routes, refused refunds, or being charged after cancelling.

Create My Pack — £4.99 Read the gym hub
Inside the pack
Formal cancellation/refund letterIncluded
Short email versionIncluded
Follow-up if ignoredIncluded
Evidence checklistIncluded
Direct Debit guidanceIncluded

Popular gym help pages

Start with the situation closest to your problem.

PureGym cancellation help

Cancellation, refund and unwanted-payment help for PureGym members.

The Gym Group cancellation help

Help with cancellation issues, unwanted charges and refund requests.

Gym won’t cancel

What to write when a gym refuses, delays or ignores your cancellation request.

Charged after cancelling

What to do if payments continue after you cancelled or tried to cancel.

Cancel gym Direct Debit?

Understand the difference between cancelling payment and ending the contract.

Gym refund rights UK

Plain-English guidance on refund, cancellation and unfair-term arguments.

When RefundHelp can help

  • You need a clear written request instead of a messy message.
  • A company has ignored, delayed or refused your cancellation or refund request.
  • You want a practical evidence checklist and follow-up plan.
  • You want UK-focused self-help wording without paying for a solicitor.

What RefundHelp does not do

RefundHelp is not a law firm and does not guarantee that a company will cancel, refund or compensate you. The packs help you put your position clearly in writing and understand sensible next steps.

Trust promise

14-day usefulness guarantee

If the pack is not useful to you, email us within 14 days and we’ll refund the £4.99. The pack is self-help and cannot guarantee any result, but it should be clear, practical and worth paying for.

Read refund policy
Sister site

Parcel delivery issue?

If your parcel was marked delivered but not received, damaged, lost, or the retailer says to contact the courier, use our dedicated parcel site.

Visit ParcelClaim

Start with the gym help pack

Create your practical cancellation, refund or unwanted-charge pack now.

Create Pack — £4.99
Create My Pack — £4.99